Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Rickman

Amanda Rickman

September 26, 2026

5  out of  5
rating by Amanda Rickman
"Nancy was really nice and very fast as getting us our quote and updating our insurance. I used to have state farm then moved to progressive because of how state farm had treated me about 10 years ago. Nancy changed that impression and im thankful she is our agent."
We responded:
"Oh Amanda, thank you so much for the review and I am thrilled that our agency was able to change your impression. I'm sorry about the bad experience with your prior agent and I look forward to continuing to impress you and build up your confidence in our company once more! THANK YOU! "
Profile photo of Earl Landrum

Earl Landrum

September 23, 2026

5  out of  5
rating by Earl Landrum
"Nancy was an absolute pleasure to work with! She made everything feel simple, accommodated my schedule even when it meant meeting at an inconvenient time for her, and found me coverage that saves me over $2,000 a year. I’m so glad I asked for a quote. Even if you’re happy with your current insurance, I highly recommend seeing what Nancy can do for you!"
We responded:
"It was a pleasure to work with you, and I am so thankful you gave our agency a try! I look forward to working with you!"
Profile photo of Hanna SKinner

Hanna SKinner

September 23, 2026

5  out of  5
rating by Hanna SKinner
"Nancy Dean is absolutely wonderful to work with! She combines meticulous, thorough professionalism with a truly kind and engaging personality! I deeply appreciate that she takes her time to ensure every detail is perfectly aligned with our needs, all while maintaining a grounded, down-to-earth approach that makes navigating insurance a breeze! I highly recommend her to anyone seeking top-tier service!!!"
We responded:
"Thank you, sweet Hanna! You are a breath of fresh air and I appreciate the review!! "
Profile photo of D. Young

D. Young

September 22, 2026

5  out of  5
rating by D. Young
"We have been long-term clients of State Farm. Upon relocating to St. Marys, we transitioned to Nancy’s agency. Beyond her exceptional professionalism, Nancy possesses an extensive knowledge of insurance products. She provided invaluable support following my husband’s passing, ensuring my personal coverage was secure, and she is currently assisting me with the insurance requirements for my new home purchase. Nancy consistently demonstrates a proactive understanding of my specific needs and strives to meet them with high precision. I strongly recommend Nancy and her agency for any insurance requirements. State Farm is a highly reputable organization that maintains a consistent record of claim fulfillment without the risk of policy cancellation due to filed claims."
We responded:
"You are the sweetest! I appreciate all of the kind things you mentioned, and I am so happy that you feel confident in our agency! We promise to take care of you!"
Profile photo of Ashley Chiszar

Ashley Chiszar

September 14, 2026

5  out of  5
rating by Ashley Chiszar
"Nancy is very sweet and when we brought her our concerns she was able to see where another agency was overcharging us due to our minor daughter being listed as a driver on my sportscar. Thank you Nancy!"
We responded:
"Thank you, Ashley! I appreciate the review and it was our pleasure to get your account sorted out! We look forward to helping you for many years to come!"
Profile photo of Gerri Parker

Gerri Parker

August 18, 2026

5  out of  5
rating by Gerri Parker
"Clearly, Nancy Dean is the best insurance agent I have had the pleasure of doing business with in many years. Let's face it. Insurance is now complicated. She is not just a voice over the phone. She is a "sit down, let's chat" kind of agent. You tell her your needs and she explains all the why's. I have a "small business" and found myself needing to hire some help. She assisted with the liability and the worker's compensation, as well as my auto. I am beyond pleased with her service and recommend her to anyone in the market for insurance. And......she loves dogs!"
We responded:
"Haha, thank you, Gerri! I am thankful for you and I appreciate all the kinds words! You're the best!"
Profile photo of Melissa Barnett

Melissa Barnett

July 19, 2026

5  out of  5
rating by Melissa Barnett
"Nancy is so very kind and cares so much about her community!! I highly recommend working with her kind heart and personality! Thank you so much!"
We responded:
"Thank you so very much, Melissa! "
Profile photo of Jessica Smith

Jessica Smith

July 18, 2026

5  out of  5
rating by Jessica Smith
"Thank you for the much needed school supplies! Its wonderful to know there is someone so thoughtful in the community!"
We responded:
"Thank you so much - it was a pleasure! We enjoyed seeing all the smiles! "
Profile photo of Bree Hunter

Bree Hunter

July 18, 2026

5  out of  5
rating by Bree Hunter
"If you’re looking for a great agent Nancy Dean is your person. She cares about her clients and community and will go above and beyond."
We responded:
"Thank you so much - we appreciate the kind words!"
Profile photo of Christina Burton

Christina Burton

July 18, 2026

5  out of  5
rating by Christina Burton
"Cares about her clients and the community. Great experience and highly recommend her for any interaction."
We responded:
"Thank you so much! I appreciate the 5-star review!"
Profile photo of ashlyn shiver

ashlyn shiver

July 12, 2026

5  out of  5
rating by ashlyn shiver
"Very kind & caring & goes above and beyond ! Really takes her time & does the absolute best at what she does! Would never go anywhere else! Or to anyone else! Nancy is phenomenal and anyone who knows her loves her!"
We responded:
"Thank you so much!! "
Profile photo of Megan Adams

Megan Adams

July 2, 2026

5  out of  5
rating by Megan Adams
"Nancy was wonderful to work with! She was kind and personable! She made the process of switching insurance seamless and even got us a better rate with better coverage on part of our policy. Very happy with our experience and happy that she is our agent!"
We responded:
"Oh Megan, it was a pleasure to help you and your family! Welcome to Saint Marys! :-) Thank you for the review!"
Profile photo of Anna Marquette

Anna Marquette

June 16, 2026

5  out of  5
rating by Anna Marquette
"I cannot recommend Nancy Dean State Farm enough! They are professional and equipped to help with anything you need."
We responded:
"Thank you for the amazing review, Anna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Eric Kohnen

Eric Kohnen

June 10, 2026

5  out of  5
rating by Eric Kohnen
"Nancy was very attentive and worked hard to get me the best policy. She made the process easy, and helped accommodate my insurance needs."
We responded:
"Thank you so much, Eric! It was a pleasure assisting you, and I really appreciate your business and you taking the time to give our agency a Google review. We look forward to assisting you!"
Profile photo of Allison Denney

Allison Denney

June 10, 2026

5  out of  5
rating by Allison Denney
"Amazing at what she does ! She will work hard to get you the best possible outcome she can! Nancy Dean is hands down the best State Farm agent around !"
We responded:
"Thank you so very much, Ally! I appreciate you! "
Profile photo of Alexandra Davenport

Alexandra Davenport

January 23, 2026

5  out of  5
rating by Alexandra Davenport
"Nancy was absolutely AMAZING! She is sp incredibly attentive, and does everything possible to mske sure you have the best experience. I needed to change the insurance on my truck pretty sudden, and she got me a quote last minute at the end of her work day, the price was way cheaper than I thought it would be, and was put in the motion the very same evening! All done over the phone. I one thousand percent recommend her for any of your insurance needs!"
We responded:
"Alexandra, you were fabulous to work with! I appreciate the shout out on Facebook and the Google Review more than you know! We appreciate you and look forward to working with you!"
Profile photo of Carol Wise

Carol Wise

January 20, 2026

5  out of  5
rating by Carol Wise
"Nancy and her team are very family and community oriented. Spoke with Autumn and she was very pleasant and informative."
We responded:
"Thank you so much! We sure love our Autumn! She is fabulous!"
Profile photo of Brittany Metty

Brittany Metty

January 20, 2026

5  out of  5
rating by Brittany Metty
"Overall great customer service, will try to help you find a policy that fits your needs!"
We responded:
"Thank you, Brittany! I appreciate the 5 star review!"
Profile photo of Cadence Anne

Cadence Anne

January 20, 2026

5  out of  5
rating by Cadence Anne
"Absolute impeccable service. Everything I needed to be done was done WITH PERFECTION everyone that works here has a kind heart and a great attitude!"
We responded:
"Thank you so very much for the review! We appreciate your kindness! "
Profile photo of Ken Bartosh

Ken Bartosh

January 19, 2026

5  out of  5
rating by Ken Bartosh
"Very cordial and professional! Had a review of our policies with State Farm and she handled it very well"
We responded:
"It was a pleasure assisting you, and I appreciate the 5 star review! I look forward to serving you! "
Profile photo of Blake McMillan

Blake McMillan

January 15, 2026

5  out of  5
rating by Blake McMillan
"Great group for ladies very friendly and respectful workplace"
We responded:
"We appreciate your business and THANK YOU so much for the 5 star review!!"
Profile photo of Julia Belo

Julia Belo

January 14, 2026

5  out of  5
rating by Julia Belo
"Great rates and friendly faces. What more could you ask for? I recommend Nancy Dean for insurance because she takes the time to get you the coverage you need at the price you want. Thanks!"
We responded:
"It was our pleasure! Thank you so much for the 5 star review!"
Profile photo of Christina French

Christina French

December 15, 2025

5  out of  5
rating by Christina French
"Nancy seriously pours her love into her customers. My family cannot thank her enough for everything she’s done for us. Homeowners insurance, life insurance, car policies, renters insurance. My entire family has had the pleasure of having her as our agent. Thank you Nancy! Best customer service there is ❤️"
We responded:
"You are the sweetest and I appreciate you! Thank you for the 5 star review! I adore your family!"
Profile photo of robert thompson

robert thompson

December 15, 2025

5  out of  5
rating by robert thompson
"Awesome nice heartwarming family oriented people good to help out true good neighbors just like State farm"
We responded:
"Thank you, Robert! I appreciate your kindness and thank you for the 5 star review!"
Profile photo of Kelsie Saskill

Kelsie Saskill

December 5, 2025

5  out of  5
rating by Kelsie Saskill
"Nancy and her team are so sweet! St Marys is blessed to have you guys!"